Shopping
We offer standard and express shipping options. The available methods and costs will be displayed at checkout based on your location.
Yes, we ship worldwide! International shipping fees and delivery times will be calculated at checkout. Please note that customs duties or import taxes (if applicable) are the responsibility of the customer.
Home delivery within the country typically takes 2–5 business days depending on your location and the shipping option selected.
Delivery times vary depending on your location and shipping method.
Domestic Orders: 2–5 business days
International Orders: 7–14 business days (subject to customs clearance)
Payment
We accept all major payment methods, including:
Credit/Debit Cards (Visa, MasterCard, Verve)
Bank Transfers [On Request] Only
Mobile Payments (where available)
Secure online payment gateways
Unfortunately, once an order is placed, the payment method cannot be changed. If you wish to use a different method, you may cancel your order (if it hasn’t shipped yet) and place a new one with your preferred payment option.
Orders & Returns
Yes! You may request a return or exchange within 14 days of receiving your order, but you must notify us within 24 hours of delivery and ship the item back within 48 hours. The item must be unused, unworn, and in its original packaging with proof of purchase.
Yes, the following items are non-returnable and non-exchangeable:
Earrings (for hygiene reasons)
Custom-made or personalized items
Sale or discounted items (all sale items are final)
Simply email us at info@sleekjewelry.com with:
Your order number
The item(s) you want to return
The reason for the return or details about the damage
Our team will review your request and send you return instructions.
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. We recommend using a tracked shipping service. Once we receive and inspect the item, refunds are processed within 5–10 business days to your original payment method (shipping fees are non-refundable).
